As a valued client of the METC Institute, we are committed to protecting your privacy. The METC Institute takes measures to ensure your privacy is protected.

Information Collected

When you visit the METC Institute website or use our other online resources we may use cookies and similar tracking technologies including a range of tools provided by third parties such as Facebook and Google to collect or receive information and then use this information to enhance the users’ online experience, deliver more relevant and targeted advertising. This data may also allow for reporting on trends. Information collected may include Internet Protocol (IP), domain name, browser type, date and time of your request, online behaviour such as information on the pages you visit, links and emails you click, advertisements you select.

The METC Institute collects personal details during the subscription and enrolment process. This information is required in order to provide further education and information about products and services. All reasonable steps are taken to ensure that the subscription and membership database and personal information used to process payments is securely maintained electronically to prevent unauthorised access.

The METC Institute does not sell any information to any third party.

Surveys may be used to help us improve our level of service to you. We do not intend to collect sensitive information and in the event that you believe that information requested might be sensitive, you are under no obligation to provide it.

Consent and Forms 

Any time a visitor to the METC Institute enters their contact details on a METC website form they are given the option to consent for METC Institute to process their personal data. This consent enables the website user to be provided with METC Institute course information and marketing material. If consent is not given, METC Institute is unable to provide information on courses and marketing material. Visitors have the right to withdraw this consent at any time by selecting the unsubscribe link at the bottom of emails sent to you by METC Institute.  

Visitors have the ‘right to be forgotten’ and the right to ‘data portability’. Please email [email protected] with the subject line ‘right to be forgotten’ should you wish for any personal information to be deleted. Please email [email protected] with the subject ‘right to data portability’, regarding data portability requests. Please note fees may apply and requests may take up to 30 days to process.

Complaints

Should you wish to lodge a privacy complaint, this may be made in writing or by email to [email protected]. Any privacy complaint will be assessed, reviewed and responded to within 30 days of submission.

Links to other websites

This website may contain links to third party websites. The METC Institute is not responsible for the condition or content on these sites. The links are provided for convenience and do not indicate endorsement of any products. This privacy policy only covers this site. Please access the privacy policy of other sites to determine how your information will be used and stored.